Performance Management

There is no single performance management practice that can transform an ineffective system into a good one. Performance management systems are just that - systems. They require the coordination of multiple key practices.

Correlating performance management processes and the overall perceived effectiveness of their systems produced a list of nine key practices.

  • Plans for helping employees develop in the work period after the appraisal
  • Ongoing goal review and feedback from managers
  • Training for managers on how to conduct a performance appraisal meeting
  • Metrics of the quality of performance appraisals
  • Ways of addressing and resolving poor performance
  • Appraisal information that isn't limited to the judgment of supervisors